As an industry that intimately and personally serves many clients daily, we must be especially vigilant about measures that can help protect the health and safety of fellow employees and passengers.

  • Avoid using shuttle phones. Transfer the calls to your personal phone instead.
  • Conduct a thorough cleaning of vehicle interior surfaces with Lysol or antibacterial/virus disinfectant wipes after each ride
  • Remove all printed and reading materials from seat-back pockets
  • Cease offering any refreshments (i.e., gum, mints, water, etc.).
  • Limit all physical contact or materials sharing between chauffeurs and clients where possible
  • Clean and disinfect all office, dispatch and working areas daily
  • See a doctor immediately if they feel unwell and report to Management.
  • Wipe down all shared spaces and items after each use.
  • Wash hands regularly for at least 20 seconds
  • Use your personal hand sanitizer that has been provided by King Tours.
  • Avoid touching your eyes, nose, and mouth.
  • Cough or sneeze into your elbow, inside your shirt, or into a tissue
  • Don’t share office computers, mouse, or keyboard.
  • Work from home, unless you must work in the office
  • Open windows of the Vehicle between trips, to allow fresh air.
  • Monitor passenger touch points, and use disinfecting wipes (or spray) to clean them after each group transfer
  • Keep “re-circulate” air feature off in the vehicle.
  • Use latex gloves to pick-up trash after each trip. Do not leave tissues, cups, and common debris on the bus since these are most likely to be contaminated.
  • Keep you electronic driver logs up to date
  • King has an ample supply of disinfecting products. If you require more, please contact your supervisor immediately.

Taking these precautions and others will help maintain the healthiest and safest environment possible for clients and our employees.

What happens if a Driver or King employee is directly affected or tested positive for corona virus (COVID-19)?

Safety of our passenger, driver, and employees is our top priority. We require any employee or chauffeur who tests positive to inform King Tours Management immediately. Once informed, we will notify those who were in contact with the affected person for the previous two weeks. We can do so by checking electronic logs, GPS, and interior cameras of vehicles.

We will direct all Drivers who suspect they may be sick to not perform any rides. Any Driver who tests positive for corona virus may not perform King Tours transfers until receiving a doctor’s permission.

Use the form below to submit an anonymous suggestion, recommendation, or complaint to King Management.

King Tours and Limousine Service has a zero tolerance policy for Distracted Driving.

All King Drivers must use a hands-free communication device. This could be a Bluetooth connection to your mobile phone or a headset.

If you are charged with distracted driving you will be removed from our insurance and your employment with King Tours will be terminated.

To clarify our Health and Safety Policy in relation to the recent legalization of cannabis in Ontario, King Tours and Limousine Service Inc., emphasizes that every employee/contractor has a legal obligation to report fit for work and able to perform all work in a safe manner.   There is zero tolerance for the use of Cannabis by Drivers or Employees of King Tours and Limousine Service inc.

Drivers: You will be contacted for random Alcohol and Drug Testing throughout the year.

Carbon Neutral by the End of 2018 

In 2014, the transportation sector was the source of 23% of greenhouse gas (GHG) emissions in Canada. It is second only to the oil and gas sector as the largest source of GHG emissions in Canada. Transportation emissions are widely distributed as they originate from millions of independent sources, for example each vehicle’s tailpipe. GHGs that are produced by the combustion of petroleum fuels consist predominantly of carbon dioxide and smaller amounts of nitrous oxide.

Smith Ness Conservation Project

In 2018 King Tours and Limousine Service has planted trees in the Smith Ness Conservation Area near Niagara Falls Ontario.  Each tree will be planted and dedicated to a specific customer or transportation project.  The goal is to plant and dedicate enough trees to offset the entire carbon footprint our buses create.

See our project in action:

How Much CO2 Does a Tree Offset?

A tree can absorb as much as 48 pounds of carbon dioxide per year and can sequester 1 ton of carbon dioxide by the time it reaches 40 years old. That’s about 22 kg / yr or 455 kg /.




Brampton VIA Train Station

31 Church Street West
Brampton, ON, L6X 1H2, Canada
2 blocks north of Queen Street, 1 street west of Main street, near highway 10

Georgetown VIA Train Station

Corner of King and Queen Street
Georgetown, ON, L7G 2E9, Canada

Guelph VIA Train station

79 Carden Street
Guelph, ON, N1H 3A4, Canada

At corner of Wyndham, next to city hall.

Kitchener VIA Train station

126 Weber St. West
Kitchener, ON, N2H 3Z9, Canada

Stratford VIA Train station

101 Shakespeare St.
Stratford, ON, N5A 3W5, Canada

One block east of Downie

St. Mary’s VIA Train station

5 James St. North
St. Marys, ON, N4X 1B1, Canada

London VIA Train station

205 York St.
London, ON, N6A 1B1, Canada

From HWY 401, take Wellington North to York, west (left) on York to Richmond. Between Clarence and Richmond


Welcome to the King Tours & Limousine Service Inc. (operating as King Shuttle). We trust that you will find your work here to be both challenging and rewarding.

We have prepared this booklet to provide you with an overview of the Company, its key policies and procedures. We ask that you read it carefully. If you have any questions about the information presented or about the information presented or about something not covered, do not hesitate to ask your Manager or Supervisor

We are proud of our organization and our people. We hope that you will share this pride.

Because many of our clients are high profile, our Shuttle Drivers are required to go through a series of background checks.  The first of such checks is a Criminal Check.  The background check service is done by a 3rd party called XpressChek Inc.

About XpressCheck Inc

XpressChek Inc. has been the leading, Canadian-owned and operated background check company for over 15 years. We believe in providing accurate and quick background information to allow employers to make right hiring decisions. As a key strategic partner in protecting and preserving our clients’ businesses, assets, property and data, our mission is to help our clients mitigate risk and hire with confidence by performing efficient, accurate and affordable background intelligence services.


Downloadable Documents:

a) Consent to Disclosure of Personal Information Form – This form is for Criminal Record Check.

b) List of acceptable ID – ID requirements for criminal record check Please note that SIN cards are specifically excluded as Acceptable ID.

c) Declaration of a Criminal Record Form – This form only needs to be completed if the applicant would like to declare any Canadian criminal record information and have it verified by our police partner.  Information must be complete & accurate to be confirmed.

King Tours and Limousine Service Inc. (operating as King Shuttle) is committed to preventing occupational illness and injury in the workplace.(1)

In fulfilling this commitment, we will provide and maintain a safe and healthy work environment (2) as indicated by acceptable industry practices and compliance with legislative requirements.(3) We will strive to eliminate any foreseeable hazards which may result in fires, security losses, damage to property and personal injuries/illnesses.

King Tours & Limousine Service Inc. will make every reasonable effort to provide suitable return to work opportunities for every employee who is unable to perform his or her regular duties following a work-related injury or illness. (4)

Accidental loss can be controlled through good management in combination with active employee involvement. Loss prevention is the direct responsibility of all managers and employees alike. All management (including senior management, middle management and supervisors) functions will comply with King Tours & Limousine Service Inc. loss prevention requirements.

Managers are accountable for the health & safety of the employees under their supervision. All employees and contractors are responsible to ensure that the vehicles, machinery and equipment are in proper working order and that they are trained to do so. Any deficiencies must be reported to Management immediately.(5)

All employees will receive training on their job functions including how to perform their jobs safely in accordance with legislative requirements and our Safe Work Procedures/Practices.(6)

Every employee including contractors must comply with the Safe Work procedures / practices and are required to report any incidents / injuries / property damage immediately.(7)