Policy

King Tours & Limousine Service Inc understands that not every driver or non-driving employee will be able to meet his or her personal or professional development needs or career development goals within the company. Further, King Tours & Limousine Service Inc understand that not all drivers or other employees will be able to meet the company’s standards of conduct, productivity, or safety within their roles.

Therefore, King Tours & Limousine Service Inc will decide the need for drivers or other employees to leave the organization (voluntarily or involuntarily) whenever such need occurs.

Responsibility

All employees, managers, and human resource personnel of the company should familiarize themselves with the contents contained within this policy.

The Company, its management, and human resource professionals are expected to carry out this policy in a manner that promotes mutual respect and reduces the impact of separation of employment for both the individual and the company.

Procedures

Employment-at-will statement

King Tours & Limousine Service Inc adheres to the principle of employment-at-will. In compliance with employment-at-will, King Tours & Limousine Service Inc or the individual employee may terminate the employment relationship at any time, for any reason, or for no reason at all.

The policy and procedures of King Tours & Limousine Service Inc are not intended to create a contract of employment. Nothing contained in any policy or related procedures of King Tours & Limousine Service Inc shall constitute a contract of employment or agreement for a definite or specific term of employment. Nor does anything in any policy or related procedures of King Tours & Limousine Service Inc alter the at-will relationship between the company and its employees.

Types of termination

There are seven basic types of termination of employment recognized by King Tours & Limousine Service Inc. The types of termination, complete with their descriptions, include:

1. Release. A permanent employment separation initiated by the company due to unsatisfactory job or safety performance. In the event of a release, the company will generally (but not always, depending on individual situations) give the employee advanced notice (or equivalent pay in lieu of advanced notice) of up to 7 days.

2. Discharge. A permanent employment separation initiated by the company due to serious misconduct, violation of company policies or related procedures, or for disciplinary reasons. In the event of a discharge, advanced notice is not required, and termination of the employment relationship will be considered immediate.

3. Resignation. A permanent employment separation initiated by the employee. In the event of a resignation, the company may consider reinstatement of the employee if the need for reinstatement consideration should arise. In addition, the company reserves the right to end the employment relationship immediately upon receiving notice of resignation without regard for the time limit stated on the notice.

4. Temporary Layoff. A temporary separation of employment initiated by the company and due to economic reasons, business conditions and an unexpected health crisis.

5. Permanent Layoff. A permanent separation of employment initiated by the company due to economic conditions, corporate reorganization, or downsizing.

6. Medical Termination. A voluntary or involuntary separation of employment initiated by the employee or company. A medical termination will be used in the event an employee is determined (by a company approved medical professional) to be unable to perform the duties of his or her job with or without reasonable accommodation. An employee who is terminated for medical reasons may be considered for reinstatement if the medical condition(s) that caused the separation of employment has been cured, successfully treated, or no longer exists.

7. Deceased.

Serious misconduct

King Tours & Limousine Service Inc always expects its employees to conduct themselves in a professional and safe manner and with due regard and respect to the company, other employees, and external customers and vendors. In addition, Company expects all employees to understand and adhere to all company policies and procedures.

King Tours & Limousine Service Inc will take all appropriate and necessary disciplinary action when any employee is found to have violated company policy, procedures, other work rules, or engaged in serious misconduct. Appropriate disciplinary action may include verbal or written warnings, progressive disciplinary measures, or immediate separation of employment (see Discharge above).

The company considers serious misconduct or other work rule violation behaviors to include (but not limited to) the following:

● A failure to comply with company policies or procedures.

● A failure to adhere to the Driver Code of Conduct.

● Unacceptable job performance.

● An unwillingness or inability to follow management instruction and/or direction.

● Reporting to work or responding to a call-in situation in an unfit condition including being under the influence of alcohol, drugs, or other controlled substances.

● Being in possession of illegal drugs (controlled substances), alcohol, firearms, or weapons of any kind while on (or in) company property.

● Intentionally delaying operations or other work activities or influencing others to do so.

● Unprofessional conduct with co-workers, customers, or vendors.

● Sexual harassment as well as verbal, physical, or psychological harassment due to race, color, religion, sex, national origin, disability, age, or any other protected characteristic under government laws.

● Excessive absence, unexcused absence, or job abandonment.

● Excessive tardiness.

● Falsification or destruction of company records or documents, and/or unauthorized disclosure of confidential company information.

● Theft and/or destruction of company property, assets, services; or theft and/or destruction of other employees’ personal property.

● Smoking in restricted/prohibited areas of the company.

● Violation of company safety or fire prevention rules, policies, and related procedures.

● Fighting on company, customer, or vendor premises.

● Carelessness regarding personal hygiene and appearance.

● Deemed to be uninsurable under King Tours & Limousine’s Inc standard insurance policy.

● Breach of Employment Agreement.

Termination process

Before any employment separation action is taken, responsible King Tours & Limousine Service Inc personnel shall:

● In the event of a resignation, arrange and conduct a formal exit interview with the departing employee.

● In the event of a discharge, review the employee’s personnel and driver qualification file, and any documentation from previous performance reviews, corrective actions, or disciplinary measures.

● Advise next level manager(s) of the reason(s) for termination and planned termination date.

● Prepare a checklist for any company-assigned equipment, asset, or property that needs to be returned by the employee.

● Prepare a formal, written notice of discharge letter that includes any insurance, benefits, or accrued vacation time the employee may be entitled to.

● Consult with the company’s legal counsel prior to the separation meeting to review the case.

● Arrange and conduct a separation meeting with the employee in an appropriate location (where discretion and confidentiality can be maintained), and where the terminated employee may exit the premises with a minimum amount of embarrassment.

● Have another company representative present during the employment separation meeting.

Post-termination procedures

After any termination, involved company personnel will:

● In the event of a resignation, complete the exit interview form, analyze it, place the original in the employee’s personnel file, and forward a copy to the next level manager(s).

● In the event of a discharge, carefully review the entire termination process to ensure all company procedures were properly followed.

● Schedule a post-termination meeting with the next level manager(s).

● Write a summary report of the termination process (to be dated and signed by all involved personnel), and file it in the employee’s personnel file.

Feedback corrective action

All violations will be brought to a driver’s attention as soon as possible.

The compliance department will be responsible for reviewing the violation(s) with the driver. This review will consist of an explanation of any violations and how to prevent reoccurrence.

The driver can request, or the driver’s supervisor can recommend, hours-of-service and logging remedial training at any time.

Drivers in need of additional hours-of-service or logging training will be referred to King Tours & Limousine Service Inc’s Safety Department for scheduling.

Drivers with repeated or excessive log violations will be subject to the following corrective action schedule. However, King Tours & Limousine Service Inc reserves the right to impose more stringent consequences based on circumstances and the severity of violations.

Situations will be judged on a case by case basis before the phased corrective action described below is initiated.

Phase 1

A verbal warning will be issued to drivers who incur 1 or more form and manner violations in a given month.

A verbal warning will be issued to drivers who incur 1 or more hours-of-service violations in a given month.

A verbal warning will be issued to drivers with 1 or more log falsifications in a given month.

A verbal warning will be issued to drivers who incur any combination of violations totaling 1 or more in a given month.

Drivers in Phase 1 status will be placed on probation for a 30- day period. The driver will be taken off Phase 1 status after the probationary period has expired and the unacceptable logging behavior has been corrected. Drivers who continue to submit logs with excessive violations will be placed in Phase 2 of King Tours & Limousine Service Inc’s corrective action program.

Phase 2

A written warning will be issued to drivers who incur 2 or more form and manner violations while in Phase 1 probationary status.

A written warning will be issued to drivers who incur 2 or more hours-of-service violations while in Phase 1 probationary status.

A written warning will be issued to drivers who incur 2 or more log falsifications while in Phase 1 probationary status.

A written warning will be issued to drivers who incur any combination of violations totaling 2 or more while in Phase 1 probationary status.

Drivers in Phase 2 status will be placed on probation for a 60-day period.

Drivers placed in Phase 2 status are demonstrating a continuing pattern of

A written warning will be issued to drivers who incur 2 or more form and manner violations while in Phase 1 probationary status.

A written warning will be issued to drivers who incur 2 or more hours-of-service violations while in Phase 1 probationary status.

A written warning will be issued to drivers who incur 2 or more log falsifications while in Phase 1 probationary status.

A written warning will be issued to drivers who incur any combination of violations totaling 2 or more while in Phase 1 probationary status.

Drivers in Phase 2 status will be placed on probation for a 60-day period.

Drivers placed in Phase 2 status are demonstrating a continuing pattern of logging behavior contrary to King Tours & Limousine Service In policy and government regulations. Drivers in Phase 2 shall be scheduled for mandatory remedial hours-of-service and logging training. A copy of the written warning and record of remedial training must be placed in the driver’s file. Drivers who continue to submit logs with excessive violations will be placed in Phase 3. All written warning entries must include the date and time issued and the signatures of the driver, supervisor, and/or Safety Department representative.

Phase 3

A final written warning will be issued to drivers who incur 1 or more form and manner violations while in Phase 2 probationary status.

A final written warning will be issued to drivers who incur 1 or more hours-of-service violations while in Phase 2 probationary status.

A final written warning will be issued to drivers who incur 1 or more log falsifications while in Phase 2 probationary status.

A final written warning will be issued to drivers who incur any combination of violations totaling 1 or more while in Phase 2 probationary status. Phase 3 is the final stage of King Tours & Limousine Service Inc’s corrective action program. Drivers who reach this stage are demonstrating inability or unwillingness to conform to the company’s log auditing policy and federal regulations. Drivers in Phase 3 face disciplinary action including suspension and possible termination of employment. A copy of the final written warning will be placed in the driver’s file. All final written warning entries must include the date and time issued and the signatures of the driver, supervisor, and/or Safety Department representative.

Any driver that is placed out-of-service for HOS log violations or equipment violations that should have been detected in a walk around or a pre trip inspection; or violates the Driver Code of Conduct; is negligent in their duties; or violates the terms of their employment agreement; shall be immediately discharged.

An employee or contractor’s social media comments can expose King Tours and Limousine Service Inc. to both direct and vicarious liability to other employees/staff/contractors, such as for cyberbullying, harassment, discrimination and defamation.

An employee or contractor’s social media comments airing negative workplace comments of any kind can make – or break – a business’s reputation, a power made greater by social media’s reach and practical permanence.

An employee or contractors’ excessive use of social media while at work can be a drain on the productivity.

Prohibited conduct includes, but is not limited to:

  • Disclosing the confidential or proprietary information of the employer or of its employees, clients or customers, or third parties with which it conducts business.
  • Making or posting offensive, defamatory, disparaging, harassing, discriminatory or indecent content of any kind about anyone.
  • Connecting personal social accounts to work email addresses, or creating accounts using the employer’s name or including its information in their social handles.
  • Speaking on the employer’s behalf or representing they are the employer’s agent without the employer’s authorization.
  • Interacting with the media where it affects the employer.

Employees and Contractors are accountable for the content they post on social media. They can be disciplined or terminated for negatively affecting King Tours and Limousine Service Inc reputation or harming staff, customers, or suppliers.

This Privacy Policy is applicable to King Tours & Limousine Service Inc. and sets out our policy on the gathering and use of information on this site and our other sites (collectively “Sites”). The Company is committed to providing safe web sites for visitors of all ages and has implemented this Privacy Policy to demonstrate our firm commitment to your privacy. The Company complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act.

There may be links from our Sites to other web sites; note that this Privacy Policy applies only to our Sites and not to web sites of other companies or organizations to which our Sites may be linked. You must check on any linked sites for the privacy policy that applies to that site and/or make any necessary inquiries in respect of that privacy policy with the operator of the linked site. These links to third party websites are provided as a convenience and are for informational purposes only. The Company does not endorse, and is not responsible for, these linked websites.

Although you are not required to register to access our Sites, you may be asked to provide us with personal information when you visit certain sections of our Sites. Your use of our Sites signifies your acknowledgement and consent to our Privacy Policy. If you do not agree to this Privacy Policy, please do not continue to use our Sites. Your continued use of the Sites signifies your acceptance of these terms and any changes in effect at the time of use.

COLLECTION OF PERSONAL INFORMATION

Personal Information is information about you that identifies you as an individual, for example, your name, address, e-mail address, or telephone number.

We collect information that you voluntarily provide to us through responses to surveys, search functions, questionnaires, feedback, Tell Your Story forms and the like. On some of our Sites, we offer health assessment tools that ask you to provide self-assessment information. We may also ask you to provide additional information such as your e-mail address if you want to obtain additional services, information, participate in a contest or to resolve complaints or concerns.

HOW DOES COMPANY USE INFORMATION GATHERED ABOUT ONLINE VISITORS?

Before forwarding us any personal information, please be advised that any information gathered on our Sites may be used in the aggregate for research and development relating to our Sites and/or for future site development and, if you ask us to, to send you promotional materials. In particular, we may use information gathered about you for the following purposes: to monitor interest in our range of products and to assist us to tailor the content of our Sites to your needs by collecting information about your preferences through tracking of patterns page views on our Sites; to create a profile relating to you in order to show you the content that might be of interest to you and to display the content according to your preferences; and, in circumstances where you have indicated that you wish to receive additional information, to send you information about us and promotional material about our products together with details of any offers we may have available from time to time.

PROMOTIONAL AND INFORMATIONAL OFFERS

With the permission of an online visitor, information submitted at the time of registration or submission may be used for marketing and promotional purposes by the Company provided notice of this fact is made available online. If a visitor objects to such use for any reason, he/she may prevent that use, either by e-mail request or by modifying the registration information provided. The Company uses reasonable efforts to maintain visitors’ information in a secure environment. If you have submitted personal information and want to change it or opt-out, please contact us as described below.

DISCLOSURE OF INFORMATION

The Company will not disclose personal information that you provide on its Sites to any third parties other than to a Company agent except: i) in accordance with the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or iii) if you are reporting an adverse event/side effect, in which case the Company may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international regulatory authorities. Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.

COOKIES

The Company, in common with many web site operators, may use standard technology called “cookies” on its Sites. Cookies are small data files that are downloaded onto your computer when you visit a particular web site. You can disable cookies by turning them off in your browser; however, some areas of the Sites may not function properly if you do so.

PROTECTION OF CHILDREN ONLINE

The Company considers the protection of children’s privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children nor do we allow them to become registered users of, or to request information through, our Sites or help-seeking information lines.

ADDITIONAL TERMS FOR CERTAIN WEBSITES

The following additional information applies to our Sites that require registration. Generally, you are not required to provide personal information as a condition of using our Sites, except as may be necessary to provide you with a product or service that you have requested. However, some of our Sites are restricted to certain individuals such as health care professionals or our prescription drug patients and we may require these individuals to register upon entry by providing us with certain information.

PROTECTION OF INFORMATION:

Our Commitment to Security

We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. The Company applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees on a need-to-know basis.

POLICY CHANGE:

If we alter our Privacy Policy, any changes will be posted on this page of our Site so that you are always informed of the information we collect about you, how we use it and the circumstances under which we may disclose it.

ACCEPTANCE OF OUR PRIVACY POLICY:

By using this Site or any other King site or interactive banner ads, you signify your acceptance of our Privacy Policy, and you adhere to the terms and conditions posted on the Site. By submitting your information, you agree that it will be governed by our Privacy Policy.

Electronic communication through e-mail, the Internet, the website and social media provide opportunities for interactive, two-way communication and greatly increase the response time for distribution of information and for receiving feedback. It is important that members and stakeholders who utilize these forms of communication do so in a responsible and respectful manner to promote and maintain professionalism within King Tours and Limousine Service Inc and with our stakeholders

King shall strive to standardize the look, feel and operation of these tools to ensure ease of use, maintenance of confidentiality and compliance with the Government Laws, procedures and processes.

The purpose of communication should be to help others and to make our business run as effectively as possible, thereby gaining the respect of our colleagues and customers.

  • Courtesy, friendliness, and a spirit of helpfulness are important and guide the company’s dealings with employees and customers.
  • Differences of opinion should be handled privately and discreetly. Gossip and backbiting are to be avoided. Communicate directly with the person or persons involved to resolve differences.
  • Conservative criticism — that which will improve business by clarifying or instructing — should be welcomed when delivered with respect and tact. Destructive criticism — that which is designed to harm business or another person — is not to be practiced.
  • Employees should strive to maintain a civil work atmosphere at all times and refrain from shouting, yelling, using vulgarities or swearing at co-workers or customers.
  • The standard of King Tours & Limousine Service Inc. is a work environment free from disparaging remarks about religion, ethnicity, sexual preferences, appearance and other non-work related matters. Each employee and contractor has the responsibility to foster an understanding of others’ differences in order to create an environment where those differences contribute to a better organization. Inappropriate remarks based on any of the following are not tolerated and such behavior will result in immediate termination of employment: race, religion, ethnic origin, physical attributes, mental or physical disability, color, ancestry, marital status, pregnancy, medical condition, citizenship and/or age. Inappropriate remarks include those that treat a group of people in a uniform way, assign a behavior in a disparaging way, imply inferiority of a group, are supposedly funny at someone else’s expense, and/or cause embarrassment or distress to others based on comments about a particular group of people.

The purpose of this policy is to ensure that all property maintained by King Tours & Limousine Service Inc. is kept in the best possible working condition and to ensure proper use of such property and King Tours & Limousine Service Inc. networks.

“Property,” as the term is used in this policy, is defined as any piece of equipment, furnishing, vehicle, building or supply leased, owned, donated or otherwise in the custodial care of King Tours & Limousine Service Inc. or any person acting as its agent.

No King Tours & Limousine Service Inc. employee or contractor should expect any privacy on King Tours & Limousine Service Inc. premises or when using King Tours & Limousine Service Inc. property or networks, except that which is required by law.

General Guidelines on the Use of Company Property

All King Tours & Limousine Service Inc. employees (or contractor) must maintain his or her work environment in an orderly fashion and follow all King Tours & Limousine Service Inc. rules to ensure its proper use and maintenance.

Any employee and contractors who is found to have neglected or misused King Tours & Limousine Service Inc. property will be subject to disciplinary action up to and including termination. If an employee’s (or contractor) misuse of King Tours & Limousine Service Inc. property damages the property, King Tours & Limousine Service Inc. reserves the right to require the employee or contractor to pay all or part of the cost to repair or replace the property. Misappropriation of King Tours & Limousine Service Inc. property is grounds for immediate termination and possible criminal action.

King Tours & Limousine Service Inc. property (vehicles, computers, pagers, telephones, cellphones, copiers, software, Internet services and printers) is intended for business use only. Limited personal use as necessary is allowable but should be the exception and not the rule. King Tours & Limousine Service Inc. reserves the right to discipline employees or contractor for excessive personal use of company property.

Use of Company Vehicles

Any employee or contractor for whom driving is an essential job duty must be authorized and approved by the Operations Manager to drive King Tours & Limousine Service Inc.’s vehicles. It is the responsibility of the employee (or contractor) driver of a King Tours & Limousine Service Inc. vehicle to ensure that the vehicle is in full operational condition before each use. The employee driver will maintain their Driver Log, and report any problems with, or damage to, the vehicle before each use. Should the employee or contractor return the vehicle to the company with damage to the vehicle, the Driver Log pictures of the circle check, will be used as support evidence of the condition of the vehicle before it was used by the employee (or contractor) driver. Any vehicle found to be unsafe will be removed from the operational fleet until appropriate maintenance or repairs have occurred.

Use and Dissemination of Company Information

“Information,” as the term is used in this policy, includes without limitation any information owned or used by King Tours & Limousine Service Inc, such as:

Any company employee, customer or client lists.

Any company database information, including addresses and telephone numbers.

Any information from King Tours & Limousine Service Inc.’s employee personnel files, including employee (or contractor) addresses, telephone numbers, employment status and wage history.

Any photographs, videotapes and sound clips of any King Tours and Limousine Service Inc. employee, contractor, customer or client.

Only those employees who are authorized by King Tours & Limousine Service Inc.’s board of directors or executive team, or whose job description permits them to do so, may speak on behalf of King Tours & Limousine Service Inc. Notwithstanding the foregoing, specific permission from the King Tours & Limousine Service Inc,’s directors or executive team will be required before any King Tours & Limousine Service Inc. employee or contractor may disseminate confidential King Tours & Limousine Service Inc. information.

No employee or contractor may knowingly dispense such information to any outside party unless authorization has been granted. This could include other employees or contractor who do not have the right to know such information. Any breach will be considered a violation of King Tours & Limousine Service Inc. policy concerning confidentiality, and it may constitute a violation of state or federal law.

Monitoring of Network Communications

King Tours & Limousine Service Inc. reserves the right to monitor at any time any communications that use King Tours & Limousine Service Inc. networks in any way, including data, voice mail, telephone logs, GPS location, Internet use and network traffic, to determine proper use.

King Tours & Limousine Service Inc. will review network communications activity and will analyze use patterns. King Tours & Limousine Service Inc. may choose to publish these data to ensure that company resources in these areas are being used according to this policy.​

No employee or contractor may knowingly disable any network software or system identified as a monitoring tool.